Find out what your new Subaru can do for you. 

As you know, vehicles today are very sophisticated. Many of our customers develop more questions after they have the car for a few weeks. Your new Subaru vehicle is engineered with advanced technology to make sure you're safe, comfortable, and entertained on every drive.

To make sure you're familiar with these features and to personalize them according to your needs, Subaru created the Love-Encore visit. You'll have a one-on-one appointment at Subaru with a Subaru Star Delivery Specialist who will answer any questions you have and help you explore and customize your vehicle's systems.

Just a few of the comments from customers who've experienced a Love-Encore visit:

"What a great service this was. I had so many questions, even after reading through the manual. Clayton was friendly, clear about the features, and really made the whole encounter fun as well as informative. I felt more confident about driving and using the special features, especially EyeSight®, which I love."
"Kevin was very patient and we were so impressed not only with him, but also with all the technology available on our new Subaru Outback. The Love Encore training is a wonderful service."
"I think this was an excellent experience. At time of delivery, you are very overwhelmed, and you do not necessarily absorb all the information. Having this two weeks later gave me a chance to focus on what I am interested in, and I was able to drill down to my specific questions and issues at the time of the follow up visit. Great program!"

Contact your Subaru Star Delivery Specialist to learn more or schedule a Love-Encore visit.

  • Tiffany Caverly
    Delivery Specialist
    603-888-9999

    Hi, I'm Tiffany Caverly! As a proud mom of two, I know the value of patience, care, and attention to detail-qualities that I bring into everything I do. With a lifelong passion for customer service that started at just 14, I've dedicated myself to making every experience exceptional, ensuring people feel valued and supported.

    At Granite Subaru, I wear multiple hats as a Delivery Specialist and The Love Promise Champion at our Hudson, NH location. Though I'm relatively new to the automotive world, I've fully embraced the industry, diving in to learn everything I can to be the best at my job. From assisting with charity events and fostering employee engagement to handling customer callbacks, redeliveries, and registration packets-I do it all! But what I love most is bringing excitement to our store, whether it's decorating for the holidays, organizing fun "Subaru Saturdays" for the team, or planning engaging team-building activities. For me, this is the "fun" side of the business, and I enjoy every minute of it!

    Outside of work, you'll find me spending quality time with my kids-watching movies, heading to the park, or soaking up the sun at the beach. I love connecting with people, spreading positivity, and making every interaction a little brighter.

    I look forward to helping you make the most of your Subaru experience!


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  • Tisha Gendron
    Delivery Specialist
    603-888-9999

    With over a decade of customer service experience, I thrive on helping people and making their day a little brighter. Nothing beats the satisfaction of seeing a happy customer! My passion for learning keeps me energized, especially when it comes to innovation and technology-I'm always eager to stay ahead of the latest trends.


    Outside of work, you'll often find me in the kitchen, experimenting with new recipes and exploring the latest food trends. I also love getting creative with handicrafts and sharing my projects with others. Whether it's learning something new, connecting with people, or embracing fresh experiences, I'm always ready for the next adventure!

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The Subaru Star Delivery Specialist, Your Vehicle Technology Expert.

Once you take ownership of your new Subaru, your Subaru Star Delivery Specialist will schedule a return to the retailer for a Love-Encore visit. This should take place within 14 to 60 days from your original delivery date. This is your opportunity to ask questions about your vehicle's features and functions. With the help of the Star Delivery Specialist, you will be confident understanding how your vehicle's technology enhances your driving experience.

Your specialist will explain and demonstrate how to use the systems seen on the right, plus many more, and set them up to work best for you. You will also learn about SUBARU STARLINKâ„¢ connected services and how to enroll. Please note this process may take about 30 to 60 minutes. The Star Delivery Specialist is your go-to contact for all of your technology questions before, during, and after taking ownership.

Helpful videos from Granite Subaru

Helpful videos from Granite Subaru